What is the TAT (turnaround time)? TAT is currently 1-3 business days on ready to ship items, and 2-4 weeks on made to order items. This is the average time it takes to process and package your order. Once your order is processed we will send you a shipment confirmation email, and tracking information.
What size should I order? Each of our products has a detailed size chart. You should measure your child according to the image shown and compare it to the charts. If your child falls into different sizes you should size up.
How do I adjust the sizing on my Forever items? We have created detailed step by step guides of each of our products to showcase how to make it smaller or bigger. You can find the tutorials by clicking here. Each piece can be modified any way you like so the instructions are merely suggestions.
How do I wash my Foxy Luna items? In order to ensure your Foxy Luna items last I recommend hand washing and air drying. However, the following works too: Wash cold with like colors. Tumble dry low or lay flat to dry. Iron as needed. No bleach.